Have questions?

Phone: 847-299-2273
Fax: 847-299-2297

Billing Frequently Asked Questions

Will my insurance cover my outpatient surgery/procedure?
Golf Surgical Center charges a facility fee. This includes charges for the operating room, recovery room and other services during your stay. This does not include fees charged by your surgeon, anesthesiologist, pathologist, radiologist, or miscellaneous items provided by others providers that are billed separately, if applicable. Contact your Insurance Company in advance if you have any questions regarding coverage.

Will I receive a bill after my surgery?
Please contact the Golf Surgical Center’s billing office staff at 844-252-3619 if you should have any questions regarding a bill that you received the Surgery Center.

Who do I contact, if I have questions about my coverage?
Your insurance company is  your point of contact to answer any question you may have about your coverage.

Why am I receiving more than one bill for the same surgery?
There are a number of separate charges associated with your surgical procedure. You MAY receive charges from several companies.

  • Our Surgical Center – facility fee for your surgical procedure.
  • Your surgeon’s office – his/her fee for performing your surgery.
  • Anesthesiologist – his/her fee for anesthesia services for surgery.
  • Radiology – services for x-ray, if required.
  • Pathology – services for tissue specimens removed during surgery requiring further examination.
  • Laboratory – services for laboratory tests run on specimens removed during surgery.

What type of credit cards do you accept?
We accept all major credit cards such as Visa, Mastercard, Discover, and American Express.

When should I expect my first bill?
We will bill you any balance due after your insurance company has paid your claim. There may be a delay if your insurance company has paid us incorrectly and we have re-submitted your claim for a corrected payment and allowance determination.

Do you charge interest?

Are we able to set up a payment plan?
We ask that all balances are paid in full within 30 days of receipt of bill. If this is not possible, please contact the Central Billing Office immediately at 844-252-3619.

What is your credit and payment policy?

Unless arrangements are made in advance, full payment is due within 30 days of receipt of your bill. Certain elective and cosmetic surgery procedures must be paid in full prior to your surgery date. You will be notified in advance if this applies to your surgery.

If you anticipate difficulty in paying your bill within the 30 day period please let us know immediately.